Frequently Asked Questions Got many questions? Find your answers here!

1. Where is Each located? Can I visit your office?

Our office locates in San Po Kong, Kowloon. You may visit our office and check out actual samples in our showroom there.

But be reminded that all our orders will be processed online. If you have any questions, free feel to contact us by e-mail, phone or whatsapp.

Click here for our contacts.

2. How to place my order?

  • Price quote can be obtained by sending us details of your print job (including your artwork, location of the art, ordered size and colour, etc.) to our email or simple fill in our online form.
  • Quoted price and your order reference number will be sent to your e-mail within 2 working hours. You may login to our system to check your order details and status, as well as provide us further information.
  • Digital proof will be created for your confirmation within half working day after collection of all job details.
  • As digital proof will serve as the blueprint for printing, please check carefully all details shown on it to avoid any misprinting.

3. How do I pay for my order?

After your digital proof is confirmed, you can pay by the following methods:

  • Bank Transfer
  • Credit Card Via PayPal Online (3.5% Handling Fee needed)
  • Cheque
  • Pay Cash at our Office

We will start to produce after receipt of your payment. Visit "Buy Flow" to learn more.

4. In general, how long will my order take to produce? How can I collect my products?

Production lead time required from your confirmation of order to deliver is listed below.

Printing on Production lead time
Standard products 8-10 days
Custom-made products 14-18 days

Be noted that bulk printing will take a longer production lead time.

Your products will be delivered to you by S.F. Express or picked-up at S.F. express stores. Learn more from "Buy Flow".

5. Why school is not a suggested delivery address?

Products are usually delivered during school hours. It may be delayed if courier cannot reach you by phone.

6. What are the artwork requirements?

Various image file formats are supported while AI is the ideal format. Artworks must have a resolution over 300 dpi.

Due to technical limitation, some artworks cannot be printed. Below are some examples.

  • Sample 1: Print location
    Artworks can only be printed 2-3cm away from collar, seams or edges of the products.
  • Sample 2: Artwork is too large
    The largest imprint size is A3 (30cm (W) x 40cm (H)). Artworks which are larger than this size cannot be printed.

If you have already designed your artwork, but not sure whether it fulfils the above requirements, feel free to contact us for checking.

7. Is hand-drawing accepted? Do you provide any free clipart for our design?

Hand-drawings with bold lines are accepted. However, you may have to pay HK$200 for deposit if the artwork is too complicated.

You may also visit our new services "Art Gallery", hundreds of artworks are uploaded for your choice. Choose Graphic Now!

Or you can check out "T-Shirt Customizer" to create your own T-Shirt! Use Now!

8. Can I add different names and numbers?

Yes. Names and numbers can be added to clothing. You can fill out the form available below to specify your font and colour options as well as specify names, numbers and order sizes, then send to us together with your artwork. Extra HK$15 or HK$25 will be charged for names and numbers within A4 and A3 sizes respectively. Download Excel for Recording Differnet Names and Sizes (Not applicable to eco-bags and Windbreakers)

9. Can I send in my shirt to be printed?

Unfortunately, we are only able to print on products purchased through our website.

All Categories Belows are products for your to customize.

Email:     |     Hotline: (+852) 2117-1470     |     Fax: (+852) 3186-2967     |     Whatsapp: 9065-1460

Shop Address: Room 901, 9th Floor, On Tin Centre, 1 Sheung Hei Street, San Po Kong, Kowloon, HK (6 mins walk from Diamond Hill Station (Exit A2))